Delivery, Returns and Refunds

Delivery:
UK
UK Orders Over £100: FREE Standard Shipping
Standard Shipping (approximately 2-4 business days): £3.99
Express Shipping (next business day delivery if ordered before 11am): £8.50
Please note that we cannot guarantee the above timescales at this time due possible delays due to CoVid-19 but what we can guarantee is that your order will be posted the same day if you order before 11am, Monday to Friday).

Europe and the Rest of the World:
Standard Shipping (approximately 7-10 business days): £15.00
Please note that we cannot guarantee the above timescales at this time due possible delays due to CoVid-19.  For our EU customers, due to Brexit please note that you may be liable for import charges once your order reaches you.

Returns:
If for some reason you are dissatisfied with your purchase, you can return them for an exchange or refund within 14 days of purchase.  The item(s) must be in its original condition (unworn, unused) and packaging.  Unless the items are faulty, the customer will bear the cost of the return postage.

We regret that due to hygiene reasons we will not be able to accept returns of earrings, unless faulty.

Please contact us by email on hello@elizabautista.com to notify us of any returns and/or request for refunds.

Shipping

Free UK standard shipping for all orders over £100. Click here to see our delivery information.

Gifts

Purchasing a gift?  All our jewellery comes in a beautiful jewellery box as a standard, but for that extra touch of luxury, don't forget to add our gift wrapping service to your cart.  You can also choose to give a gift card.

Keep in Touch

If you have any comments or queries, here's how to contact us.