Delivery, Returns and Refunds

 

Standard delivery is now FREE within the UK
UK: Free standard shipping, approximately 2-4 business days

UK Next Business Day Delivery Upgrade: £9.00
Order before 11 am (excluding weekends and bank holidays) 

Rest of the World: Flat rate of £15.00
Approximately 7-10 business days

For our EU customers, due to Brexit please note that you may be liable for import charges once your order reaches you.

Returns:
If for some reason you are dissatisfied with your purchase, you can return them for an exchange or refund within 14 days of purchase.  The item(s) must be in its original condition (unworn, unused) and packaging.  Unless the items are faulty, the customer will bear the cost of the return postage.

Please contact us by email on hello@elizabautista.com to notify us of any returns and/or request for refunds.

Shipping

We ship worldwide with FREE delivery within the UK. Click here to see our delivery information.

Gifts

Purchasing a gift?  All our jewellery comes in a beautiful jewellery box as a standard, but for that extra touch of luxury, don't forget to add our gift wrapping service to your cart.  You can also choose to give a gift card.

Keep in Touch

If you have any comments or queries, here's how to contact us.