Delivery, Returns and Refunds

Delivery:

We offer FREE standard shipping to all UK orders over £60.  And a flat rate for jewellery orders as follows:

UK
Standard Shipping (approximately 5 business days): £3.75
Express Shipping (1-3 business days): £4.50
Guaranteed Next Day Delivery (order before 11am Mon-Fri and receive it the next business day. No Sat/Sun deliveries): £8.50

Europe
Standard Shipping (3-7 business days): £9.50

Rest of the World:
Standard Shipping (approximately 7-10 business days): £15.00

Returns:
If for some reason you are dissatisfied with your purchase, you can return them for an exchange or refund within 14 days of purchase.  The item(s) must be in its original condition (unworn, unused) and packaging.  Unless the items are faulty, the customer will bear the cost of the return postage.

We regret that due to hygiene reasons we will not be able to accept returns of earrings, unless faulty.

Please contact us by email on hello@elizabautista.com to notify us of any returns and/or request for refunds.

Shipping

Free UK standard shipping for all orders over £60, with next day delivery as an option. We ship worldwide. Click here to see our delivery information.

Gift Wrapping

Purchasing a gift?  All our jewellery comes in a beautiful jewellery box as a standard, but for that extra touch of luxury, don't forget to add our gift wrapping service to your cart.

Keep in Touch

If you have any comments or queries, here's how to contact us.